3  Subject Matter of the Contract

(1) The contract may cover the following services (list is not exhaustive):

• Work one-on-one,
• Work in a group setting,
• Masterclass,
• Workshop.

(2) All online offers are non-binding and do not constitute a legally binding offer to conclude a contract.

4  Prices, Payment Terms, and Due Dates

(1) My prices are net amounts (excluding statutory VAT).

(2) An invoice is generally sent to you via email as PDF document. The invoice amount is due within 5 days of receipt and must be paid to me within 5 days.

(3) Access to services depends on prior payment. Once I have received your payment, you are entitled to the corresponding service.

(4) In some cases, I offer installment payments plans. The total amount may be higher than the full payment price; this amount will be communicated in advance. Early termination of an installment agreement is possible through early repayment. You have the right to pay off the installments early, either partially or fully. In this case the total amount to pay is the total of all hitherto unpaid installments.

(5) Late payments will incur interest at a stipulated rate, as well as costs for overdue notices. This applies to payment in full and payment plans, and the interest rate for installment payments may be higher than that for payments in full. If internal collection efforts fail, I may refer the outstanding claim to an attorney, and you will be liable for any resulting attorney fees.

(6) If an installment payment is agreed upon and you do not pay after a reminder in text form with a grace period, I am entitled to terminate the installment plan, and the total remaining amount will become immediately due.

(7) You may not assert a right of retention or offset against payment claims unless the counterclaims are undisputed or legally established.

(8) In case of payment default or delay, I reserve the right to withhold services until all due payments are received. I retain the right to withhold, interrupt, delay, or fully suspend services without liability for any resulting damages. These rights are without prejudice to any other contractual or statutory rights and claims on my part.

5  Conclusion of the Contract

5.1  Bookings via Email or Contact Form

(1) The non-binding introductory call (“Discovery Call”) between you and me forms the basis of the service. You contact me via email or the contact form on my website. The call lasts 60–90 minutes and is free of charge. It takes place via Zoom.

(2) I respond to your contact request with an email containing a link to my online calendar. Click on “Calendar” to make a booking. Clinking opens a page showing you available appointments. Choose an appointment of your convenience and click “Booking”. During the booking process, you are asked to provide your contact details. This data is only used to prepare the Zoom meeting. If no contract is concluded, the data is immediately deleted.
Finally, there is the consent for data protection and the processing of your data. You give consent by checking the respective boxes.

(3) After booking an appointment, you receive a confirmation by email. In this email, I also include my current T&Cs.

(4) In the Discovery Call, we determine if the collaboration is suitable for you and your request. Following the call, I send you options for working with me by email.

(5) Offer: By booking via email, you make a binding offer to conclude a contract with me.

(6) Acceptance: The contract between you and me is concluded when my confirmation email reaches you.

(7) For payment, you have the option of making a bank transfer or using payment link. You receive my invoice by email. The total payment due within 5 days. Once I have received your payment, you are entitled to the service.

1. Bank transfer: I send you the invoice as a PDF document via email. You transfer the amount stipulated to my business account.
2. WISE payment link: I send you the invoice as PDF document via email. You transfer the amount stipulated following the link to my WISE account. The payment with WISE is a bank transfer. By clicking the link, a connection with WISE is established.
3. Stripe payment link: I send you the invoice as PDF document via email. You transfer the amount stipulated following the link to my Stripe account. The payment with Stripe happens via credit card. By clicking the link, a connection with the respective credit card provider is established.

6  Right of Withdrawal for Consumers

(1) As a consumer you are entitled to a right of withdrawal as outlined in the Appendix.

(2) Withdrawal period begins upon conclusion of the contract. The contract concludes the moment when you receive my confirmation email of your purchase. You may withdraw from your purchase within 14 days without cost.

(3) There are special conditions with regards to the right of withdrawal for my services:

1. If you purchase a service and request I begin within the 14-day withdrawal period, you waive your right of withdrawal for the service provided.
2. I make you aware BEFORE you complete your booking: “You expressly request that I begin the service before the end of the 14-day withdrawal period. You therefore waive your withdrawal right once the service is fully rendered. For partial services provided to you (as client) during the withdrawal period, I am entitled to payment for the services provided – even with withdrawal.”

(4) If withdrawal occurs within 14 days and I have started services in this period, you are entitled only to a partial refund. Services already rendered are deducted accordingly from your reimbursement.

(5) With digital content/products, there are special conditions with regard to the right of withdrawal:

1. If you are purchasing a digital product and you receive the entire digital content of the product directly upon purchase, you waive your right of withdrawal.
2. BEFORE completing your purchase you declare that you waive your right of withdrawal: “I hereby waive my right of withdrawal of 14 days, so that I can access the digital contents directly and in their entirety.”
3. AFTER completing your purchase of digital content I confirm to you the expiration of the right to withdrawal in a way that you can save the confirmation, so you have access to it at any time.

(6) If no payment is made for a service or digital content of mine and only personal data is provided, the right of withdrawal expires by law upon the start of service or service provision respectively.

7  Contract Duration and Termination

(1) The duration of our contract depends on the booked service. Usually, the contract ends automatically upon completion. That means you have paid for my services in full and I have provided the service.

(2) Extraordinary termination rights of all parties remain unaffected. Grounds for extraordinary termination on my part include your payment default of more than 2 times, an intentional breach of these T&Cs by you, and/or if you deliberately or negligently acted outside the law or lastingly disrupted our trust relationship.